Our online business
At Lope Group, we have built a strong and modern e-commerce department that works purposefully to drive and develop our online business. Our goal is simple: to make it easy and efficient for our B2B customers to do business with us—quickly, securely, and with full transparency.
Our e-commerce specialists ensure that orders flow smoothly—both manually and via advanced EDI integrations. Our dedicated customer support is available Monday to Friday and always responds within one business day, so you experience maximum security and service.
Delivery & logistics
- Day-to-day delivery in Denmark
- 3 to 4-day delivery in all of Europe
- Track and Trace directly to the customer
- Attractive shipping agreements
Customer service
- Response time of one business day
- Written and telephone customer service
- Same-day order processing until 10:30 AM
- Dedicated customer service team
Technical setup
- Order and invoice flow via EDI
- Out-of-stock reports via FTP servers
- Track and Trace via email and SMS
- Automated product creations
What we can offer
We have started a digital transformation that has strengthened our internal e-commerce operations and ensured higher quality and stability in deliveries to our customers.
At the same time, our E-commerce department has been on a major growth journey over the past 6–8 years, during which we have expanded our competencies, processes, and technology — all with one goal: to deliver the best online experience for our customers.
We ensure that your webshop is always updated with accurate inventory data — both through weekly inventory files with ETA for out-of-stock items and through automated FTP solutions that import and export data daily or weekly. This gives you full control and makes the order flow completely seamless.